Return or Refund Policy
Tiny Charms Jewelry wants you to be completely satisfied and delighted with your order. If, for any reason, you would like to exchange or return an item, our 30-Day Money-Back Guarantee promises that you will end up with item(s) you love, or you will receive a full refund.
Items Eligible for Exchange or Return:
- Unworn items in original condition, with tags, and in its original packaging.
- Items purchased within the last 30 days
Items NOT Eligible for Exchange or Return:
- Lost or missing items
- Abused or damaged items
- Items purchased over 30 days ago
To start a return: Contact us at returns@tinycharmsjewelry.com for a Return/Exchange Form, as well as instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please Note: Original expedited or international shipping will not be refunded. Shipping costs involved in returns will not be covered or reimbursed. Free first class shipping can be provided for exchanges of items that fall within our perfect fit assurance guarantee. Any damage or loss of product during shipping will not be covered.
Questions? Email us at anytime at support@tinycharmsjewelry.com or text/call (929) 333-2881 from 9am - 4pm EST. We want you to feel as comfortable as possible about our return policy.
We are dedicated to providing you with an exceptional and effortless experience from the time your shopping begins. Our dependable customer service and easy process extends to any exchange or return requests you wish to make after receiving your item.